Endless Aisle kiosk and Express Store

Endless Aisle, Verizon’s in-store kiosk, put purchasing accessories and account management in customer hands when they came to the store.

It evolved into the Express Store, a quick-stop shopping experience for those who wanted to get in, get out, and get on with their day.

The challenge was defining voice, tone, and writing guidelines for an experience designed for straightforward, direct actions.

Verizon Wireless

We partnered with Verizon Wireless to redefine today’s retail experience, and envision the future of the way we live.

conceptual development, ux writing, cx writing, product writing

Video source: AKQA

Destination Store

Verizon was asked our team to help develop ideas for high-concept, interactive store where customers could experience Verizon wares first-hand.

The idea was to show how Verizon enabled simplicity in the everyday, and empowered people throughout life with a vast portfolio of tech.

We concepted for present-day activities, and even thought about how to showcase Verizon’s visions for the future (5G was beginning to roll out everywhere).

Video source: AKQA